Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days of receipt of payment in mainland France. They are shipped via Colissimo with a tracking number and delivered with or without signature depending on the choice selected. Whatever delivery method you choose, we'll send you a link to track your package online.
For international delivery, shipments are made by Colissimo according to the deadlines in rigor and the costs vary according to the total weight of the package.
It is also possible to collect your order in person in Paris. In this case, we will indicate a meeting place so that you can pick up your order in Paris in the 5th or 14th district.
Shipping costs vary depending on the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping costs will apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
The box dimensions are appropriate and your items are properly protected.
Return
In accordance with article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of, where applicable, return costs ”. "The period mentioned in the previous paragraph runs from receipt for the goods or from the acceptance of the offer for the provision of services". The right of withdrawal can be exercised by contacting GeoSpyrit by the contact form or email. If the right of withdrawal is exercised within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the Customer. Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be re-marketed in new condition.